Privacy Policy
Last Updated: April 4, 2026
Core Commitment
PineAny deeply understands the sensitivity of trading data. Our core principle is: 'Minimal Collection, Maximal Protection'.
We only collect data necessary for automated trading operations. We never sell your strategies, account details, or personal info to third parties.
Information We Collect
Account Information
- Email: Used for login, key recovery, and critical system notifications.
- API Keys: Used to connect your broker or MT5 terminal. Keys are stored with encryption.
- Subscription Status: Records your membership tier and expiration date.
Execution & Logs
- Order Flow: Webhook payload data sent from TradingView.
- Execution Status: Records of success/failure for debugging and user queries.
- Technical Parameters: Your symbol whitelist and risk limit settings.
Advanced Data Processing
To provide a safer trading environment, we process the following specific data:
- ●Disconnection Alerts: Monitors your MT5 heartbeats to send timely alerts.
- ●Symbol Filtering: Only processes authorized symbols, filtering out unintended signals.
- ●Risk Limits: Cloud-based calculation of order size to prevent over-trading.
- ●Payments: Transactions are handled by Stripe; we do not store your credit card number.
Data Security Technology
- End-to-End Encryption: Sensitive data is encrypted using AES-256 during transmission and storage.
- Environment Isolation: User data is logically isolated at the database level to prevent unauthorized access.
- Regular Audits: We periodically check for vulnerabilities to ensure a secure Webhook environment.
International Data & Language
Our servers are located in major global financial data centers. This policy is available in English and Chinese. In case of discrepancy, the Chinese version shall prevail.
Your Rights & Contact Us
You have the right to access, correct, or delete your account information at any time. For privacy inquiries, please contact support: